Each item will be rated on a five point scale.
You will be rated as to how satisfied others are with the way you...
SUPPORTING BEHAVIORS
Focus On What’s Important
1. Make satisfying customer/client needs a top priority?
2. Concentrate on achieving the most important goals?
3. Balance the big picture with the details needed to accomplish results?
4. Use the beliefs/principles of the organization as a guide to action?
Lead By Example
5. Demonstrate high integrity under pressure?
6. Articulate and persuasive in influencing others?
7. Take personal responsibility for results?
8. Follow through on commitments?
Reward Success
9. Focus on giving positive feedback on what others are doing right?
10. Share the credit for success with others?
11. Reward each person based on their contribution to the organization’s performance?
12. Help each person feel their contribution makes a difference in the group?
Build Respect/Manage Disrespect
13. Treat each person with respect regardless of position?
14. Instill a sense of pride and esprit-de-corp within the team?
15. Do not make disrespectful comments about others?
16. Confront and curtail any disrespect by others immediately?
IMPROVING BEHAVIORS
Look For A Better Way
17. Search for new, better ways to meet customer needs?
18. Question assumptions about how results are accomplished?
19. Look for opportunities for people to be more successful in their performance?
20. Personally strive to get better every day?
Learn From Others
21. Actively seek customer input?
22. Encourage constructive feedback from employees?
23. See the merit of ideas, especially different from your own?
24. Implement new learning in a timely fashion?
Challenge Current Expectations
25. Communicate and build enthusiasm for new ideas?
26. Challenge others to reach higher standards of performance?
27. "Rock the Boat" when change is needed?
28. Skillfully meet unanticipated consequences?
Risk Making Changes
29. Try new methods to produce better results?
30. Take appropriate risks in assigning people new roles and tasks?
31. Trust people enough to "let go?"
32. Turn risks that failed into practical learning experiences?
Each item will be rated on a five point scale.
You will be rated as to how satisfied others are with the way you...
Assess Task-Specific Readiness
1. Assess the knowledge and skill requirements for each critical task?
2. Confirm others' understanding of their various job responsibilities?
3. Accurately determine other's ability to perform different tasks?
4. Know what motivates others to perform different tasks?
Direct
5. Make performance expectations clear before they start something?
6. Communicate priorities clearly?
7. Provide useful direction when it is needed?
8. Maintain an appropriate level of supervision on new tasks?
Guide
9. Recognize and reinforce others' enthusiasm to learn?
10. Provide others opportunities to practice skills needed to develop?
11. Listen and take the time to answer others' questions?
12. Follow-up with coaching when needed?
Support
13. Encourage others to contribute their knowledge and skill?
14. Help others think through and strengthen their ideas and suggestions?
15. Provide appropriate reassurance when implementing others' new ideas?
16. Review others' successes to reinforce their confidence with new responsibilities?
Delegate
17. Supply the information and resources others need to manage on their own?
18. Offer added responsibility when others are ready?
19. Give appropriate credit where it is due?
20. Reward performance in a timely manner?
Develop People
21. Challenge others to reach their potential?
22. Take risks in letting others develop?
23. Give others feedback on how they can improve?
24. Reward initiative and take personal responsibility?
Situational Leadership is a registered trademark of The Center For Leadership
Studies, Escondido, CA
Each item will be rated on a five point scale.
You will be rated as to how satisfied others are with the way you...
Establish Credibility
1. Show a sincere interest in, and enthusiasm for, doing a quality job?
2. Convey technical expertise in a positive way?
3. Take the initiative to talk with people who can help in doing your job?
4. Receive feedback in a constructive way?
Help Others
5. Understand what is important to others?
6. Seek the opportunity to help others achieve their goals?
7. Share knowledge and skills in a helpful fashion?
8. Quickly respond to, and follow-up on, requests others make?
Build Relationships
9. Are approachable and recognize the importance of each individual?
10. Show sensitivity to the pressures others face when requesting help?
11. Treat people across all levels and functions as allies, not adversaries?
12. Do not let setbacks, or disappointments, affect working relationships?
Take Action
13. Identify important issues requiring action?
14. Accurately communicate priorities and their urgency?
15. Remove obstacles in the way of completing tasks?
16. Concentrate action on what adds the most value to achieving objectives?
Provide Value
17. Spend the needed time to understand customer/client needs?
18. Build a strong relationship with customers/clients based on mutual interest?
19. Stay focused on what is most important to customers/clients?
20. Ensure those who serve the customer/client are recognized for their efforts?
Maintain Credibility
21. Always works in the best interest of the larger organization?
22. Do not violate your principles when the going gets tough?
23. Persevere to the degree necessary to meet commitments?
24. Take responsibility if something goes wrong?
Each item will be rated on a five point scale.
You will be rated as to what extent do others believe you...
Share Sense of Purpose
1. Clearly understand the team’s vision and purpose?
2. Set personal goals that are aligned with the vision/purpose?
3. Take the time to communicate the scope of team’s efforts to others?
4. Help keep effort focused on team priorities rather than individual agendas?
Equal Commitment
5. Are someone others can count on?
6. Personally demonstrate persistence in achieving team goals?
7. Challenge others who are not acting in the best interest of the team?
8. Reinforce others who are contributing to the team effort?
Honor Differences/Mutual Respect
9. Treat each team member with the same level of respect?
10. Value the individual strengths, talents and perspectives of others?
11. Do not make negative comments about other team members?
12. Contribute to a strong sense of loyalty to the team?
Share Team Leadership
13. Share knowledge and expertise freely with other team members?
14. Draw out the viewpoints and opinions of other team members?
15. Help everyone feel good about being a member of the team?
16. Pull together, and build upon, the ideas others have contributed?
Positive Communication
17. Consider the opinions of others open-mindedly before evaluating them?
18. Respond non-defensively when others disagree with your views?
19. Do not dominate team discussions?
20. Effectively represent team decisions and actions to those outside the team?
Team Rewards
21. Provide positive feedback to other members when they are helping the team?
22. Contribute ideas on how the team can celebrate its accomplishments?
23. Share the credit for success with team members?
24. Promote the merits of the team to those not on the team?
Select one of the above surveys for your free sample feedback report and call Prism, Ltd.1/800 626-3340 or email surveyonline@attbi.com